• CRS works hard to guarantee their clients satisfaction regarding their purchase.
• Please feel free to contact us at the mentioned email address if you have any technical or sales queries: ak@cyberrangeinc.com
• We aim to make needful corrections in case our product does not meet your requirements inspite of effort by our support personnel.
• Our strategy enables you to get a full refund within 3 days of your order. When you contact us explicitly, please provide all of the information about the reason for your refund request so that we may figure out what went wrong and how we can improve.
• Please ensure that you have not progressed more than 1 online lab curriculum. If a student has taken more than one lab within the catalog, prior to demanding a refund, it shall not be entertained.
• The valid deadline to request a refund is at 2 days after making payment.
• You are not eligible for a refund if you have obtained any credential certificates and progressed through more than one lab. 

PLEASE NOTE: Refunds may take at least 7-10 business days after the date of application for refund.